Happy Chinese New Year
Dear Thailand Elite Members,
Xīn Nián Kuài Lè - Happy Chinese New Year
As Chinese New Year approaches, we wish you and your family a healthy, wealthy and prosperous New Year.
With reference to our previous monthly Thailand Elite newsletter, we announced that fast-track service at the airport was provided for Thailand Elite members only which effective on February 1, 2017. We would like to insure you that members’ feedback is very important to us. We continually aim to improve our service and benefits for our elite members.
We have discussed with various concerned departments the burden of extra guests. They finally allowed us to provide fast-track service not only for our members, but their immediate family, who travel together.
However, for member’s guests they declined our proposal. Therefore, we are unable to provide any expedited services to your guests, which had included our electro cart and Elite Personal Assistant service. At this stage, we will continue to concentrate our airport resources for you, our members.
We express our sincere gratitude for your enthusiastic support. Please be assured that we do our utmost to provide all the necessary assistance to enhance your travel experience to Thailand.